Build A Simple Customer Follow-Up System
The follow-up is where most practice owners lose ground. A patient leaves an appointment, gets a treatment plan, or makes an inquiry, and then nothing happens afterward. Not because you don’t care, but because writing a personal follow-up every time takes time you don’t have. The Gap Between Caring And Following Up Every practice we’ve […]
What To Actually Tell AI To Get Good Results
The quality of what AI gives you depends almost entirely on how clearly you ask. If Your First Few Tries At AI Fell Flat If you tried AI once or twice and walked away unimpressed, per “One Thing AI Can Do For Your Practice Right Now”, the tool probably wasn’t the problem. The prompt was. […]
Why We Only Work With Practices That Can’t Afford To Be Down
By Todd Gooden, Founder & CEO, The Solutions Team Around 2011 I turned down an account I badly wanted. It was a good-sized company, easy work, an hour up the road. We were small enough that the revenue would have mattered. I said no because taking it would have meant hiring a tech who split […]
Stop Writing Every Email From Scratch
Most practice owners write the same types of emails over and over: appointment reminders, referral follow-ups, treatment plan follow-ups, thank-you notes. AI can draft any of them in seconds. The Same Email, Written A Hundred Times Walk through a typical week at any specialty practice front desk, oral surgery, dermatology, ENT, it doesn’t matter which, […]
One Thing AI Can Do For Your Practice Right Now
You don’t need to be a tech expert to start using AI in your practice. You just need one repeated task and five minutes. Why Specialty Practices Put This Off Most specialty healthcare practices we work with, whether that’s oral surgery, ENT, OBGYN, dermatology, orthopedics, or general surgery, know AI is out there, and most […]
Customer Success Story: Sound Health Services
THE CLIENT Sound Health Services is the largest private practice ENT group in metro St. Louis, with eleven full-service clinic locations. Sound Health has over 40 providers, including ENT specialty physicians, nurse practitioners, audiologists, voice and swallowing technicians, and other medical professionals providing quality patient care to the region. THEIR CHALLENGE Since its founding, Sound […]
How to Encrypt Emails
In today’s digital age, where data breaches and cyber threats loom large, securing sensitive information has become paramount. Email encryption is a critical tool for protecting your privacy and ensuring that your communications remain confidential. This article will guide you through the various methods of email encryption, offering straightforward steps and best practices to enhance […]
Dental Office Managed IT Client Success Story
THE CLIENT With two locations, Chris Hughes, DMD, Oral Surgery & Dental Implants, practices a full scope of oral and maxillofacial surgery. His team has expertise from dental implant surgery and wisdom tooth removal to techniques designed to rebuild bone structure with minimal surgical intervention and optimal patient comfort. THEIR CHALLENGE Chris Hughes, DMD, has […]
Oral Surgery IT Support Customer Success Story
upWe provide oral surgery IT support to clinics all across the country. And we understand the specific needs these practices have for their business to grow. Meet the Client With three locations serving Sylvania, Ohio; Oregon, Ohio; and Monroe, Michigan, Western Lake Erie Oral & Maxillofacial Surgeons practices a full scope of oral and maxillofacial […]
Interactive Guide: 7 Steps to IT Solutions
Ready for Outsourced IT Solutions? Is your team spending more time on computer repair than on your patients? You need an IT solutions partner to handle all your needs. Our interactive 7-step guide to IT solutions will help you understand the path to less IT chaos. Hover over each to learn more. Step 1 Initial […]