What AI can’t do matters more than what it can. Why This Belongs In Cybersecurity Awareness Month October begins this week, which is Cybersecurity Awareness Month, and most of what gets covered focuses on passwords, phishing, and network security. Those matter. But there’s a newer risk worth adding to the list: trusting AI output without […]
Staying active on social media is one of those tasks that feels small but eats time, and generic posts rarely get read anyway. Stop Starting With A Blank Theme Most social content calendars start with a made-up theme: “This week let’s talk about wellness,” or “Let’s post about our team.” It’s not that those posts […]
Most practices collect reviews and do nothing with them beyond showing a star rating. That’s a missed opportunity. Reviews Are Sitting There Doing Nothing Between Google, Healthgrades, and patient satisfaction surveys, most specialty practices, whether ENT, dermatology, OBGYN, orthopedics, or oral surgery, are already sitting on a real body of patient feedback. Almost none of […]
Your Patients Could Be Getting Fake Texts From Your Portal. Here’s What Your Front Desk Needs To Know. In late August, patients across Pennsylvania started getting texts and emails that looked like they came straight from MyChart: a new test result waiting, an unpaid balance, even a free “Medicare Kit.” Some messages claimed a secure […]
Most interview questions test how well someone interviews, not how well they’d do the job. AI can help you ask sharper ones. The Problem With Most Interview Questions Whether you’re hiring a practice administrator, a surgical scheduler, a patient coordinator, or a medical assistant, the standard interview questions tend to reward people who are comfortable […]
Contracts, vendor proposals, payer correspondence, compliance updates. They’re long, dense, and it’s hard to know what deserves your attention first. The Pile Of Documents Nobody Has Time To Read Every specialty practice has a version of this stack: a vendor contract renewal, a prior authorization policy update, a new compliance requirement from a payer, a […]
