The follow-up is where most practice owners lose ground. A patient leaves an appointment, gets a treatment plan, or makes an inquiry, and then nothing happens afterward. Not because you don’t care, but because writing a personal follow-up every time takes time you don’t have. The Gap Between Caring And Following Up Every practice we’ve […]
The quality of what AI gives you depends almost entirely on how clearly you ask. If Your First Few Tries At AI Fell Flat If you tried AI once or twice and walked away unimpressed, per “One Thing AI Can Do For Your Practice Right Now”, the tool probably wasn’t the problem. The prompt was. […]
By Todd Gooden, Founder & CEO, The Solutions Team Around 2011 I turned down an account I badly wanted. It was a good-sized company, easy work, an hour up the road. We were small enough that the revenue would have mattered. I said no because taking it would have meant hiring a tech who split […]
Most practice owners write the same types of emails over and over: appointment reminders, referral follow-ups, treatment plan follow-ups, thank-you notes. AI can draft any of them in seconds. The Same Email, Written A Hundred Times Walk through a typical week at any specialty practice front desk, oral surgery, dermatology, ENT, it doesn’t matter which, […]
You don’t need to be a tech expert to start using AI in your practice. You just need one repeated task and five minutes. Why Specialty Practices Put This Off Most specialty healthcare practices we work with, whether that’s oral surgery, ENT, OBGYN, dermatology, orthopedics, or general surgery, know AI is out there, and most […]
THE CLIENT Sound Health Services is the largest private practice ENT group in metro St. Louis, with eleven full-service clinic locations. Sound Health has over 40 providers, including ENT specialty physicians, nurse practitioners, audiologists, voice and swallowing technicians, and other medical professionals providing quality patient care to the region. THEIR CHALLENGE Since its founding, Sound […]
