What Could Proactive IT Do For YOU?


Physician Practices & Hospitals


Dentists & Oral Surgeons


Attorney Practices & DA Offices

1 %
Tickets Resolved Remotely

2,506 out of 2,541 tickets resolved this year without having to be on site. 

No waiting from someone to drive across town. 

We can address your computer problems within seconds.

1 %
First Call Resolution

2,068 out of 2,541 tickets this year were resolved on the very first call. 

Technicians answer support calls and immediately resolve issues.

Complex challenges tracked and timed until resolution.

Weekly Tickets Per New Client

Clients onboard since the beginning of 2018 with our Comprehensive Solution are enjoying incredibly low ticket counts. This is a result of our proactive and collaborative team approach,  and our use of latest generation technologies.

1 %
Weekly Tickets Resolved By Friday

On average, 137 of 140 weekly tickets are resolved each week before Friday afternoon. 

Medical and dental practices need prompt attention. 

We deliver this, each and every week,  all across the country. 

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