Customer Success Story: Sound Health Services
THE CLIENT Sound Health Services is the largest private practice ENT group in metro St. Louis, with eleven full-service clinic locations. Sound Health has over 40 providers, including ENT specialty physicians, nurse practitioners, audiologists, voice and swallowing technicians, and other medical professionals providing quality patient care to the region. THEIR CHALLENGE Since its founding, Sound […]
How to Encrypt Emails
In today’s digital age, where data breaches and cyber threats loom large, securing sensitive information has become paramount. Email encryption is a critical tool for protecting your privacy and ensuring that your communications remain confidential. This article will guide you through the various methods of email encryption, offering straightforward steps and best practices to enhance […]
Dental Office Managed IT Client Success Story
THE CLIENT With two locations, Chris Hughes, DMD, Oral Surgery & Dental Implants, practices a full scope of oral and maxillofacial surgery. His team has expertise from dental implant surgery and wisdom tooth removal to techniques designed to rebuild bone structure with minimal surgical intervention and optimal patient comfort. THEIR CHALLENGE Chris Hughes, DMD, has […]
Oral Surgery IT Support Customer Success Story
upWe provide oral surgery IT support to clinics all across the country. And we understand the specific needs these practices have for their business to grow. Meet the Client With three locations serving Sylvania, Ohio; Oregon, Ohio; and Monroe, Michigan, Western Lake Erie Oral & Maxillofacial Surgeons practices a full scope of oral and maxillofacial […]
Interactive Guide: 7 Steps to IT Solutions
Ready for Outsourced IT Solutions? Is your team spending more time on computer repair than on your patients? You need an IT solutions partner to handle all your needs. Our interactive 7-step guide to IT solutions will help you understand the path to less IT chaos. Hover over each to learn more. Step 1 Initial […]
TST Express: Help Desk Support a Mouse Click Away
When you’re experiencing computer issues, time is a factor. That’s why we developed TST Express, our automated help desk application. Now help desk support is just a mouse click away. We’ve now made it easier than ever to put in a help request with us. While you can still call and email us, the fastest […]
Outsourced IT Solutions for Healthcare Clinics: Boosting Employee Retention and Efficiency
In the competitive healthcare job market, employee retention is critical. According to a Society for Human Resource Management study, finding a replacement can cost up to 3-4 times an employee’s annual salary. Technical glitches and IT-related frustrations can take a toll on employee morale. Imagine the disappointment of healthcare professionals when their systems crash […]
Switching IT Providers: A Seamless Transition to Managed IT Services
As technology advances and your business grows, you start looking for a full-service IT partner to help you manage all your devices. But, even if you find a managed IT partner you think is a good fit, it may not always work out. Switching IT providers can be scary. At The Solutions Team, we have […]
Managed IT Services Lets You Prioritize Patient Care Above All
What are managed IT services and do you really need them? Well, imagine this: a patient arrives at your clinic seeking expertise and guidance. Suddenly, your computer freezes, your network crashes, or your electronic health records system fails. Your focus shifts from the patient to troubleshooting these frustrating tech problems—this isn’t why you got into […]
