FAQ's
FAQ's
While we specialize in healthcare practices, we also serve a wide variety of other industries, including construction, restoration, legal, professional services, and boutique businesses. We take the time to understand the unique needs of your company and design IT solutions tailored to your workflow, systems, and compliance requirements.
TST offers comprehensive IT services, including:
- Network management and security
- EMR/EHR support and integration
- Digital imaging and diagnostic system support
- Practice management software setup and monitoring
- Active monitoring and proactive IT support
- Disaster recovery and backup solutions
- Compliance-focused IT solutions (e.g., HIPAA for healthcare clients)
- Security Awareness Training
- Cybersecurity Services
Our services are flexible and scalable, designed to grow with your practice or business.
At TST, we specialize in customized IT solutions tailored to each client’s unique needs. Unlike general IT providers, we partner closely with our clients to understand their industry-specific workflows, compliance requirements, and technology challenges.
Our long-term partnerships and decades of experience demonstrate our commitment to delivering high-performance, reliable, and compliant IT solutions.
Yes! While we have deep expertise in healthcare and specialty practices, we also support construction, restoration, legal, professional services, and many other industries. Our team adapts to your unique workflows and technology requirements, ensuring secure, scalable, and efficient IT systems no matter your field.
TST provides rapid response times for IT support, with 24/7 monitoring and proactive system management. Our team is trained to resolve issues quickly and efficiently, minimizing downtime and keeping your business running smoothly. It is always our goal to have a real technician working your issue within 30 minutes of your ticket submission.
For more information on our support options and response times, reach out here.
We carefully plan and execute system upgrades, software migrations, and network enhancements to minimize disruption, whether that is after hours or optimized hours. Our team evaluates your current infrastructure, creates a step-by-step migration plan, and tests systems to ensure seamless transitions.
Absolutely. TST designs secure, reliable remote access and telehealth solutions for healthcare providers and remote collaboration tools for other industries. We ensure that your team can access EMR systems, practice management software, or business platforms safely and efficiently from anywhere.
- No project fees. Whether you’re adding a new workstation or expanding locations, it’s all included.
- No after-hour fees for emergencies. When something goes wrong, you don’t pay extra — we’re on it.
- No hidden costs. Just proactive IT management focused on keeping your systems running, not billing you for downtime.
- No onsite fees. Need a technician at your office? We’ve got you covered — onsite visits are included at no additional cost.
Getting started is simple! Reach out to us to schedule a consultation, and our team will discuss your industry, workflows, and IT needs. From there, we’ll create a customized plan designed to improve efficiency, security, and performance.
While we specialize in healthcare practices, we also serve a wide variety of other industries, including construction, restoration, legal, professional services, and boutique businesses. We take the time to understand the unique needs of your company and design IT solutions tailored to your workflow, systems, and compliance requirements.
TST offers comprehensive IT services, including:
- Network management and security
- EMR/EHR support and integration
- Digital imaging and diagnostic system support
- Practice management software setup and monitoring
- Active monitoring and proactive IT support
- Disaster recovery and backup solutions
- Compliance-focused IT solutions (e.g., HIPAA for healthcare clients)
- Security Awareness Training
- Cybersecurity Services
Our services are flexible and scalable, designed to grow with your practice or business.
At TST, we specialize in customized IT solutions tailored to each client’s unique needs. Unlike general IT providers, we partner closely with our clients to understand their industry-specific workflows, compliance requirements, and technology challenges.
Our long-term partnerships and decades of experience demonstrate our commitment to delivering high-performance, reliable, and compliant IT solutions.
Yes! While we have deep expertise in healthcare and specialty practices, we also support construction, restoration, legal, professional services, and many other industries. Our team adapts to your unique workflows and technology requirements, ensuring secure, scalable, and efficient IT systems no matter your field.
TST provides rapid response times for IT support, with 24/7 monitoring and proactive system management. Our team is trained to resolve issues quickly and efficiently, minimizing downtime and keeping your business running smoothly. It is always our goal to have a real technician working your issue within 30 minutes of your ticket submission.
For more information on our support options and response times, reach out here.
We carefully plan and execute system upgrades, software migrations, and network enhancements to minimize disruption, whether that is after hours or optimized hours. Our team evaluates your current infrastructure, creates a step-by-step migration plan, and tests systems to ensure seamless transitions.
Absolutely. TST designs secure, reliable remote access and telehealth solutions for healthcare providers and remote collaboration tools for other industries. We ensure that your team can access EMR systems, practice management software, or business platforms safely and efficiently from anywhere.
- No project fees. Whether you’re adding a new workstation or expanding locations, it’s all included.
- No after-hour fees for emergencies. When something goes wrong, you don’t pay extra — we’re on it.
- No hidden costs. Just proactive IT management focused on keeping your systems running, not billing you for downtime.
- No onsite fees. Need a technician at your office? We’ve got you covered — onsite visits are included at no additional cost.
Getting started is simple! Reach out to us to schedule a consultation, and our team will discuss your industry, workflows, and IT needs. From there, we’ll create a customized plan designed to improve efficiency, security, and performance.