Level 2 PC Deployment Technician – In Office Location: Jackson, MS | On-Site Only Full-time | $40,000-$50,000/year (based on experience)

The Opportunity:

The Solutions Team is looking for a Level 2 PC Deployment Technician — a reliable, tech-savvy pro who lives for clean cable management, fast imaging, and smooth rollouts. If you’re the type who takes pride in a perfect desktop setup and thrives in a fast-paced environment where things are always moving, this role is for you.

This is a hands-on, in-office position where you’ll be prepping, staging, imaging, and fine-tuning desktops, laptops, and other client-facing hardware. You’re not going out into the field, you’re the backbone that makes our onsite teams look like heroes when they show up to deploy your work.

What You’ll Be Doing:

· Set up, image, and configure desktops, laptops, and peripheral equipment for deployment

· Install software, apply updates, and ensure security policies are in place

· Maintain and update inventory logs for hardware and licensing

· Perform quality checks before hardware is shipped or delivered to client sites

· Troubleshoot setup issues and escalate when needed

· Coordinate with project managers and field techs to meet tight deployment deadlines

· Manage storage areas and keep your build bench clean and organized

· Occasionally assist with internal equipment setup or rebuilds

What We’re Looking For:

· 2–4 years of IT support or PC setup experience

· Strong knowledge of Windows OS and Microsoft 365 setup basics

· Experience with device imaging tools, hardware configuration, and device naming conventions

· Familiarity with remote management tools like RMMs or Autopilot a plus

· Strong attention to detail (no one wants to ship the wrong cable or miss a BIOS update)

· Ability to work independently, follow processes, and hit deadlines

· Great attitude, strong work ethic, and zero tolerance for messy desks or sloppy setups

· Must be based in Jackson, MS, this is an in-office position Monday through Friday 8am-5pm.

Perks & Benefits:

· $40,000-$50,000/year depending on experience

· 401(k) with company match

· Company-paid health insurance

· Optional vision, dental, and life insurance

· 104 PTO hours + 10 paid holidays

· $50/month cell phone reimbursement

· Biweekly team breakfast or lunch

· Quarterly team family nights

· Annual retreat + all-expenses-paid holiday party weekend (guest included!)

· Employee recognition rewards platform

· Fun, fast-paced work environment with a team that feels like family

· And yeah — the best bosses and coworkers around

Why Join Us?

We’re more than just a technology company; we’re a tight-knit team that feels like family. You’ll be surrounded by supportive coworkers, great bosses, and a culture that genuinely values you. We work hard, we celebrate big, and we take care of each other every step of the way. Our team is tight, our standards are high, and we’re known for delivering solid results with a personal touch. If you’re ready to join a company where you can grow, be appreciated, and do meaningful work every day; you just found your spot.

Senior Project Engineer (MSP) – 50% Nationwide Travel Location: Jackson, MS | In-Office When Not Traveling Full-time | $75,000 – $90,000 / year + Benefits

The Opportunity:

The Solutions Team is seeking a Senior-Level Project Engineer with deep experience designing and executing complex IT infrastructure projects in a Managed Services Provider (MSP) setting. This is a client-facing, hands-on engineering role—not a remote or back-office support job.

When you’re not on the road, you’ll be working on-site at our Jackson, MS headquarters collaborating directly with our project and support teams. When you are on the road, you’ll be deploying high-value IT infrastructure for clients nationwide.

If you have a passion for solving complex problems, working in fast-paced environments, and being the go-to expert for client projects, we want to hear from you.

Key Responsibilities:

· Lead the design, implementation, and documentation of infrastructure and network projects.

· Deploy and configure network gear (firewalls, switches, wireless) from vendors.

· Lead Microsoft 365 and Azure migrations, hybrid cloud rollouts, and server replacements.

· Deliver hands-on engineering support for Windows Server, Active Directory, and virtualized environments (VMWare/Hyper-V).

· Perform on-site physical work such as server installs, rack-and-stack, cabling, wireless surveys, and endpoint configuration.

· Serve as Tier 3 escalation for network and infrastructure challenges.

· Conduct solution assessments and clearly present recommendations to clients and internal stakeholders.

· Mentor junior engineers and ensure clean project hand-offs.

· Stay ahead of trends in networking, security, cloud, and systems management.

Requirements & Experience:

· 10+ years of hands-on IT infrastructure experience, with at least 5 years in an MSP or consulting role.

· Deep knowledge of L2/L3 networking: VLANs, routing, switching, EtherChannel, STP, etc.

· Strong background in firewall configuration, including SonicWall, Fortinet, or Cisco ASA.

· Proven experience in Microsoft 365, Azure AD, Entra ID, and hybrid environments.

· Solid Windows Server & Active Directory knowledge, including DNS, DHCP, and GPO.

· Skilled with virtualization technologies (VMware, Hyper-V) and backup tools like Veeam.

· Excellent communication and customer-facing skills.

· Able to travel up to 50% across the U.S., some with short notice.

· Must be based in or willing to relocate to Jackson, MS (this is not a remote position).

· Bachelor’s degree in a related field or equivalent professional experience.

Bonus Points For:

· Experience with Azure networking, security frameworks, and infrastructure-as-code.

· Working knowledge of VoIP, SD-WAN, remote access VPNs.

· Industry certifications (CCNA/CCNP, Azure Admin, M365 Certified, etc.)

Perks & Benefits:

· $75,000–$90,000 salary (based on experience)

· 401(k) with company match

· Company-paid health insurance

· Optional vision, dental, and life insurance

· 104 PTO hours + 10 paid holidays

· $50/month cell phone reimbursement

· Biweekly team breakfast or lunch provided at the office

· Quarterly family night out as a team (dinner, activities—families welcome)

· Annual company retreat focused on connection, growth, and celebration

· All-expenses-paid weekend Christmas party (out of town, hotel + guest included)

· Employee recognition platform with peer shout-outs, rewards, and performance bonuses

· Bereavement & military leave

· Ongoing training and certification reimbursement

· Award-winning culture recognized by the Mississippi Business Journal for 7 consecutive years as a “Best Place to Work”

Why Join The Solutions Team?

We’re more than just a technology company, we’re a tight-knit team that feels like family. You’ll be surrounded by supportive coworkers, great bosses, and a culture that genuinely values you. We work hard, we celebrate big, and we take care of each other every step of the way.

Sound like your kind of challenge? Apply today and help us build the future of IT, one project at a time.

The Solutions Team, is a leading U.S. provider of IT managed services solutions headquartered in Flowood, MS.

We are looking for a full-time Business Development Specialist to join our team! In this role you will take an entrepreneurial approach to managing your own book of business driving new revenues by securing new accounts, while organizing, and planning daily schedule.

The Business Development Specialist is responsible for initiating, coordinating, and completing a sufficient amount of customer contacts via phone, email, face-to-face visits, campaigns, and participation in individually and company coordinated events, etc.

The Business Development Specialist also must uncover opportunities, create and deliver proposals to sufficiently fill the sales pipeline to reach the desired sales targets. The Business Development Specialist must familiarize themselves with all resources available and utilize those resources for prospect identification, participation in sales calls and to bring sales to closure.

This position offers dynamic earning potential. As a full-time employee, you will qualify for health insurance and cell-phone reimbursement! You MUST be based in the Jackson Metro area and a US citizen (sorry, no exceptions). This is an awesome opportunity for someone who:

• Wants a company that truly CARES about its customers and employees.
• Loves a faster-paced, NO DRAMA workplace where office politics, gossip and negativity aren’t tolerated.
• Is extremely detail-oriented and appreciates people who take an organized, systematic approach to achieving success.
• Likes to work in a small company where your input, contributions and ideas will directly impact the company’s growth and success.
• Is a quick, self-motivated learner who wants to work for a company that will invest in your education and training.
• Enjoys having conversations with (and helping) business owners.
• Loves building relationships with people and providing a true “Wow” experience.
• Wants a position that will offer upward earning and career advancement.

Business Development Specialist Responsibilities:

• Understand the role of Business Development Specialist in achieving individual & company goals; be self-motivated and self-directed while asking for guidance &/or assistance when needed.
• Determine if training is needed and provide effective feedback to company leadership as appropriate
• Actively Participate in Conferences, Trade Shows, Group Presentations, Company Sponsored Events, Etc.
• Proactively make sufficient prospect/customer touches (calls, emails, face-to-face) to ensure achievement of sales goals
• Proactively create and present sufficient number of proposals to ensure achievement of sales goals
• Identify a minimum of 1.5x Monthly New Growth Revenue Target with 75% Probability of Close in Current Month Pipeline
• Identify a minimum of 5x Monthly New Growth Revenue Target with in 90 Day Pipeline (Current Month + 2)
• Maintain an overall healthy pipeline to maximize potential for future success.
• Achieve or Exceed Average Monthly Sales Goals/Targets
• At sales close, successfully complete all required hand-off documentation and participate in customer on-boarding
• Complete Self-Education on CRM tool & how to effectively use for purposes at TST
• Document ALL activity in CRM tool

Pay Range (Depending on Experience)

• Additional Compensation(Sales Commission Potential) $100,000+

401k – 4% Dollar for Dollar Match – $3000.00

BC/BS Health Insurance – $6,000.00

Cell Phone Allowance – $600.00

Holiday Pay – $2,841.00

Paid Day off for your Birthday – $284.00

Hours per year of PTO – $3,693.00

Total Additional Compensation $17,418.00

Job Type: Full-time

Pay: $90,000.00 – $180,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Compensation Package:

• Bonus opportunities
• Commission pay
• Hourly pay

Schedule:

• 8 hour shift
• Monday to Friday

Work Location: In person, Jackson, Mississippi

Senior Support Engineer  
Location: Austin, TX | In-Office Only 
Full-time  

The Opportunity: 
The Solutions Team is seeking a Tier 3 Senior Support Engineer with expert-level technical skills, a deep understanding of MSP environments, and a passion for solving complex IT problems. This is a hands-on, client-impacting role where you’ll serve as the final escalation point for high-level support issues; across servers, cloud environments, networks, and systems. 

You’ll work onsite at our Flowood HQ, collaborating closely with our internal teams, mentoring Tier 1 and 2 techs, and ensuring that client environments run smoothly, securely, and efficiently. If you thrive in a fast-paced setting, love solving challenging issues, and want to make a real difference every day, this is the job for you. 

What You’ll Be Doing: 

• Own and resolve Tier 3 escalated tickets across all core infrastructure components 

• Troubleshoot complex technical issues in Windows Server, Active Directory, Group Policy, Microsoft 365, Exchange Online, & Azure AD 

• Work with network hardware and configurations (firewalls, switches, VLANs, VPNs, routers) 

• Manage and maintain virtual environments (VMware or Hyper-V) 

• Use RMM tools (ConnectWise) for remote management, scripting, and device automation 

• Perform patching, backup verification, system monitoring, and security hardening 

• Create technical documentation, knowledge base articles, and standardized procedures 

• Participate in project work (system upgrades, migrations, client onboarding) 

• Mentor and support Tier 1 and Tier 2 team members 

• Contribute to internal process improvements and tool optimization 

What You’ll Bring: 

• 5–8+ years of IT support experience, with 3+ years in a Tier 3 or senior-level role (MSP experience strongly preferred) 

• Strong background in Windows Server, Microsoft 365, Azure AD/Entra ID, Intune, and PowerShell 

• Experience with Exchange Online, device policies, identity and access management 

• Proficiency with firewalls, routers, VPNs, and VLANs 

• Familiarity with server virtualization, backup solutions (Datto, Veeam), and endpoint security 

• Working knowledge of RMM/PSA platforms and ticket handling best practices 

• Industry certifications (Network+, Security+, MCSA, or similar) are a plus 

• Strong troubleshooting, documentation, and communication skills 

• A self-motivated, team-first attitude with a desire to constantly grow and improve 

Perks & Benefits: 

• 401(k) with 4% company match 

• Company-paid health insurance 

• Optional vision, dental, and life insurance 

• 104 PTO hours + 10 paid holidays 

• $50/month cell phone reimbursement 
• Salary starting at $48,000 +

• Biweekly in-office breakfast or lunch provided 

• Quarterly family night outings 

• Annual company retreat 

• All-expenses-paid weekend holiday party (out of town, guest included!) 

• Employee recognition platform with monthly awards, bonuses, and peer shout-outs 

• Supportive team culture, ongoing training, and career growth opportunities 

Why Join Us? 
We’re more than just a technology company; we’re a tight-knit team that feels like family. You’ll be surrounded by supportive coworkers, great leadership, and a culture that genuinely values your growth. We work hard, we celebrate big, and we take care of each other every step of the way. If you’re looking for a place to be challenged, appreciated, and part of something great; you just found it.