Email is like sending a friend a post card through the mail:
This is fine for 99.9% of all emails, but when any patient information is sent, HIPAA requires that privacy is protected.
Our encrypted email system is HIPAA compliant, and simple to use with the right software.
The tutorials listed to the right will take you step by step through opening an encrypted email attachment.
Once you have the correct software, and have gone through this process the first time, opening encrypted emails is simple and fast.
2. Click the ‘Generate Password’ button and then highlight and copy the password it presents. (This is the password you will used to open the PDF, NOT the password you created for Securemail.)
3. Use Adobe Acrobat Reader DC to open the pdf file that is attached to the email you received. You will see a password box. Here you will enter the password that was generated and copied in the previous step. This will open your encrypted email attachment.
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