Dr. S was frustrated. His IT company wasn’t nearly as responsive as he needed. And too many times they left without fixing his computer problems. It was time to find another solution.
After seeking references from colleagues, Dr. S learned no one is his local community was thrilled with their IT either. He turned to Google for alternatives.
Dr. S found The Solutions Team online and read our website. Even though our home office is all the way across the country from him, he contacted us to learn more.
After daily conversations about the success of our remote services and how we provide onsite- support at no extra charge, Dr. S hired The Solutions Team to implement our Comprehensive Solution and to install several new computers.
New computers ordered and configured, The Solutions Team spent three days with Dr. S and his entire staff.
“So far, we’re very pleased with the results The Solutions Team delivered. I definitely recommend them.” — Dr. S
L S N, a medical practice in a beautiful, rural small town, was looking for new IT support. They interviewed several companies. The chose a competitor who offered lower prices.
There were several surprises. It was hard. to get support. Every solutions was to buy some new hardware. Invoices kept having errors. And they didn’t get their money back when overcharged.
It was. time for a change.
L S N told us we won their trust in 2018. They asked us to solve several ongoing IT challenges and to take over their support.
We went onsite with L S N to setup all of their equipment and to train their staff how to contact us. Our support is unlimited, and we. want every staff member to feel free to contact us. This is the fastest way to get help for computer problems.
Satisfied with our IT support, L S N added cloud hosting of their EHR to our services. By keeping their local network and cloud services with The Solutions Team, we will provide them with end-to-end support, which is the best way to have a great cloud-hosted EHR experience.
Looking ahead, L S N is planning to move to a new location. This is no small task, and will involve a lot of planning, and coordination during the move. All of this is included with our Comprehensive Services at no extra charge.
We know IT is complex. Getting the right solution that works in your office shouldn’t be.
Schedule a 20 minute call with us, answer 20 questions about your IT, and receive an executive-level SWOT Analysis and a Report Card of your IT systems. Get confirmation of your strengths, recognize weaknesses and opportunities, and — most importantly — identify threats.
Our IT Wellness Assessment is complimentary.
With the results of your IT Wellness Aessment, we’ll know how to help you stabilize your IT setup so you focus on the business of providing great care to patients. We’ll give you a detailed proposal for services that will solve your I.T. Problems.
With your IT Wellness Assessment and our proposal, you will have everything you need to present our services to your doctors and decision makers. We’ll be happy to present to them as well.
Once a decision is reached to do business with The Solutions Team, the next step is to send us the signed contract. Please allow 2 weeks for planning of your implementation.
We’ll plan create a detailed plan so you and your team will know what to expect. We’ll come on site for training and implementation, and you’ll feel good about the process.
Our first 90-Day Peace-of-Mind Guarantee says that if we don’t meet your expectations in our first three months, you can exit your contract and only pay for the time we do business together.
Whether you hire us for one small component in your system or choose our Comprehensive Solution where we manage everything between your internet connection and your EHR, our goal is simple:
We want you to have less IT chaos so you can start leveraging IT to strengthen your business.
First of all, we know what it’s like to be on your side of the table — an executive on our team managed an orthopedic surgery practice for eight years.
Second, because of our experience, we know exactly what processionals and practice leaders want and need. That doesn’t matter, though, until we understand your situation.
We’re ready to listen. We. want to make sure we understand as much about your challenges as possible.
So, our plan for this call is to LISTEN.
The only way either one of us will know if we’re a good fit for one another is to talk.
Just know this: You can’t become a client on this first call.
We’re not going to “hard sell” you on our services.
Our pricing is very competitive, but our recommendations will be tailored to your specific situation.
You know the challenges you’re facing. Share those with us. We’ll ask questions to be sure we understand your situation fully.
If you know how many computers and laptops you have that will be helpful. And if you know about your network equipment that will be good, too. We have tools that can help us gather information about your devices which we can use if needed.
The main thing is this: We want the very best for you and your practice.
We know that trust is the most important element in business partnerships.
We wart to earn your trust.
If you are interested in proactively protecting your practice against data breaches as well as proactively preventing computer problems, then we want to work with you to help you achieve those goals.
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