It’s Time To Get Rid Of Your I.T. Headaches
The Solutions Team
It’s Time To Get Rid Of Your I.T. Headaches
“The value of The Solutions Team is that it is all under one umbrella. They are a complete A to Z, all-inclusive support for your practice for I.T.”
100% US-Based Support
Experts In Specialty Practices
Flat Monthly Fee
Are you sick and tired of constant I.T., phone and computer problems interrupting your day, frustrating you and slowing down your practice? A provider can’t access a patient chart. The front desk is starting at the “spinning wheel of death” while patients pile up. Your inbox looks like a war zone.
And the I.T. Company you just called to get help…. voicemail…. again.
Almost every Practice Administrator we talk to will confess that their current I.T. company is NOT truly solving the I.T. problems they deal with on a day-to-day basis. This forces them to take precious time our of their already crazy busyday to deal with ongoing issues — and worry whether their practice is truly HIPAA compliant and secure.
Since 2007, my team has handled I.T., phones and cybersecurity for surgical specialty practices across the US — exclusively. We don’t work with car dealerships or real estate firms. We work with oral surgery, ENT, OBGYN, dermatology, plastic surgery and orthopedic practices like yours.
When your EHR goes down at 7:45 a.m. and your first patient walks in at 8:00, you don’t need someone who’s “pretty good with computers,” you need a team who has fixed that exact problem in that exact software at a practice just like yours.
That’s us.
Your Free Assessment Will Reveal:
✓ Are you overspending on I.T.?: Nine times out of ten, we find practices wasting thousands on unnecessary services or getting nickel-and-dimed on every request.
✓ Are your backups actually working? Or is your I.T. company just billing you like they are? We will tell you the unvarnished truth.
✓ Are you 100% HIPAA Compliant? Especially as the new AI guidelines apply to your practice. One ransomware event can shut down your doors for weeks.
✓ Is your network set up properly? Misconfigured systems, failed security patches and redundant software create a Frankenstein monster of dysfuncion.
✓ Do you have real Cyber Protection? Or are you one phishing email away from a six-figure breach and months of recovery?
TST Is Money Well Spent
“EVERY IT consultant will claim they can solve your problems; and if the problems are small, they probably can. But it’s a different story with more complicated jobs and you get what you pay for in the IT business. I can honestly say that every dime I’ve paid TST has been money well spent. There have been no issues since The Solutions Team arrived on the scene.
– Chris Hughes, DMD, Founder Chris Hughes, DMD, Oral Surgery & Dental Implants
I’m so confident you’ll find this assessment valuable,
That I’ll guarantee it.
Let us do a simple, non-invasive, confidential IT assessment: After it’s done, if we are unable to satisfactorily demonstrate to you how we can ELIMINATE all the IT issues you’re dealing with, cut thousands of dollars in IT waste, as well as reveal inadequate cyber security and compliance risk, I’ll personally donate $500 to the charity of your choice. No questions asked.
How Does Your Current IT Company Stack Up?
How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly (within 10 minutes)?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch, and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops, and devices?
- Do they meet with you regularly (at least once a quarter) to report what they have been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you make that call?
From Help Desk support to Cybersecurity, we provide full-service IT support so that you can focus on prioritizing patient care.
Our team would love to jump on a 15-minute call and conduct an IT Report Card that can help identify the source of any IT issues that are giving you a headache.
How does your current I.T. compare?
How can you tell if you are receiving poor or substandard service? How do you know if your IT company or computer guy is doing everything possible to secure your network and prevent expensive disasters? If your technician does NOT score a “yes” on every point, you could be paying for substandard support and jeopardizing your data and network’s security!
- Do they answer their phone LIVE and respond to emergencies promptly (within 10 minutes)?
- Are they easy to reach and highly responsive (responding same day) when you need them for non-emergencies?
- Do they proactively monitor, patch, and update your computer network’s critical security settings daily? Weekly? At all? How do you know for sure?
- Do they offer proof that they are backing up ALL your data, laptops, and devices?
- Do they meet with you regularly (at least once a quarter) to report what they have been doing, review projects and offer new ways to improve your network’s performance instead of waiting until you have a problem to make recommendations?
- Do they provide detailed invoices that clearly explain what you are paying for?
- Do they explain what they are doing and answer your questions in terms that you can understand, NOT in “geek speak”?
- Have they proactively discussed cybersecurity with you, and made recommendations for better protecting your network from ransomware?
- Have they provided you complete network documentation, or do they hold the “keys to the kingdom” refusing to give you admin passwords?
- Do they offer any guarantees on their services?
- Do they arrive on time and dress professionally?
- Do you look forward to seeing them, working with them, or do you cringe every time you make that call?
From Help Desk support to Cybersecurity, we provide full-service IT support so that you can focus on prioritizing patient care.
Our team would love to jump on a 15-minute call and conduct an IT Report Card that can help identify the source of any IT issues that are giving you a headache.