PREMIER PACKAGES

Practice Package
Popular
Shield Package
Custom Package
  • Live IT Support Desk
  • Hosted Server
  • Disaster Recovery
  • Firewall Subscription
  • Wireless Subscription
  • Email Encryption

Our most comprehensive solution

Practice

One Team To Contact For Everything

A laptop won't connect to wireless? Call us. A new printer to setup? Call us. A hacker attempts to breach your system? We'll call you.

End to End

Everything between your internet connection and your practice software is covered by this package.

Your Highest Priority

We'll take care of IT, so you can focus on the business of healthcare.

Included IT Solutions

Instead of employees bringing their IT issues to you, with Virtual IT, they can call our HelpDesk at 877-226-9478 – Mon. – Fri. 7:00am CST to 7:00PM CST – and speak to ‘live’ local technicians – or E-mail support@mysolutionsteam.com.  If your problem cannot be resolved over the phone, we send an engineer to you.

There’s so much to gain by putting your practice server in the cloud: anywhere access, bulletproof backup, around the clock monitoring and support, and predictable costs. 

IT Vault is a cloud-based virtual disaster recovery solution that takes away worry about losing data. It’s automatic, and backups are stored in our Tier IV data center. 


With a Generation 5 Firewall and daily monitoring, our Firewall-as-a-Service product is the greatest defense against hackers and viruses. And the way it can block your staff from visiting social media websites will let you put your practice on an internet diet!


Enterprise level WiFi devices and ongoing support. Multiple networks for doctors, staff, and guests. All at a subscription price with no hardware to buy. 

Our hosted Email solution – IT-EX – provides business-class email (with encryption), calendar and contacts to your PC, phone and web browser. 

Ransomeware protection and deterrent

Shield

Peace of Mind

It’s a simple fact: we now live in a world where protection of proprietary and sensitive data should be a daily concern for anyone running a successful business.

Enterprise Level Firewall & WiFi

The best way to prevent an attack is to keep intruders out. The first line of defense is a powerful firewall and wireless network.

Server and Workstation Backups

Should an attack ever happen, the easiest thing to do is to restore the most recent backup from before the attack.

Included IT Solutions:

IT Vault is a cloud-based virtual disaster recovery solution that takes away worry about losing data. It’s automatic, and backups are stored in our Tier IV data center. 


With a Generation 5 Firewall and daily monitoring, our Firewall-as-a-Service product is the greatest defense against hackers and viruses. And the way it can block your staff from visiting social media websites will let you put your practice on an internet diet!


Enterprise level WiFi devices and ongoing support, with multiple networks for doctors, staff, and guests, all at a subscription price with no hardware to buy. 

Our hosted Email solution – IT-EX – provides business-class email (with encryption), calendar and contacts to your PC, phone and web browser. 

IT Products to fit your exact need

Custom

Start with our IT Wellness Assessment

READ MORE We can help you identify which products will meet your needs and your budget.

Only The IT Products You Need

You just purchased a new wireless system 6 months ago and you're satisfied with its performance? No problem. We want you to get exactly what you need. Just know that our premier packages include some bundled-pricing that may not apply to all combinations.

Confidence

Our 90-day Peace-of-Mind Guarantee says that if we don't meet your expectations in the first three months of doing business together, you can exit your contract an pay only the fees for our time doing business together.

Included IT Solutions:

Instead of employees bringing their IT issues to you, with Virtual IT, they can call our HelpDesk at 877-226-9478 – Mon. – Fri. 7:00am CST to 7:00PM CST – and speak to ‘live’ local technicians – or E-mail support@mysolutionsteam.com.  If your problem cannot be resolved over the phone, we send an engineer to you.

There’s so much to gain by putting your practice server in the cloud: anywhere access, bulletproof backup, around the clock monitoring and support, and predictable costs. 

IT Vault is a cloud-based virtual disaster recovery solution that takes away worry about losing data. It’s automatic, and backups are stored in our Tier IV data center. 


With a Generation 5 Firewall and daily monitoring, our Firewall-as-a-Service product is the greatest defense against hackers and viruses. And the way it can block your staff from visiting social media websites will let you put your practice on an internet diet!


Enterprise level WiFi devices and ongoing support, with multiple networks for doctors, staff, and guests, all at a subscription price with no hardware to buy. 

Our hosted Email solution – IT-EX – provides business-class email (with encryption), calendar and contacts to your PC, phone and web browser. 

Case Studies

Center Street Community Health Center

When our first product drastically improved the overall performance of their system at a lower cost than what they were paying their previous vendor, Center Street added ..... READ MORE

McComb Children's Clinic

In the words of MCC’s Medical Practice Manager Yvette Chisholm, she “knew just enough about computers to be dangerous” – but was keenly aware of the importance of keeping her clinic’s.....READ MORE

Our IT packages are the perfect combinations of our individual IT products.

 Practice PackageShield PackageCustom Package
Virtual ITOptional
IT Live (hosted server)Optional
IT VaultOptional
Firewall as a ServiceOptional
WiFi as a ServiceOptional
ITExOptional

Support When You Need It

Live Help Desk

1 (877) 226-9478

Need support? Pick up the phone and call. It's that easy. We're also working on a chat feature -- even easier!

7:00 AM - 7:00 PM CST

Get the support you need during regular business hours from Delaware to Hawaii.

IT Planning and High Level Reviews

Protecting current environment, maintaining equipment records, planning new initiates -- all the functions of a Chief Digital Information Officer.

the cloud was never better 

Hosted Server

Access Anywhere

IT Live allows you to login from anywhere. This is perfect for physicians who want to access their EMR from home.

Hurricane-Proof Data Center

No matter what storms may come our way, you'll have access to your system. Your servers are protected and monitored around the clock.

Eliminate Expensive Hardware Cost

Just like computers need to be replaced, so do servers. Avoid the huge expense of upgrading a local server by moving to the cloud.

backup you can trust

Disaster Recovery

Automatic, Fully Encrypted Backup

IT Vault is a cloud-based virtual disaster recovery solution. No tapes to swap. No external hard drives to take home. Military grade encryption. All in the cloud.

Trust & Verify

Your software says "Backup Complete." Is that enough? We don't think so. We restore data to a test server so you can test data integrity and completeness.

Peace-of-Mind

If your local server were to ever crash or if you had a disaster of any kind, we can get you your practice a way to work within a few hours. Never lose sleep thinking about data loss and not being able to open the business for several days while you get a new server.

Your first line of defence

Firewall Subscription

Protection From Modern Hackers

Today's hackers are using Generation 5 technology. Most firewalls that are more than 2-3 years old are Generation 3. It's just common sense -- you want the latest technology defending your practice. That's exactly what we use in our ITFirewall product.

More Than Just Hardware

The days of "set it and forget it" for firewalls are no more. Daily monitoring is needed to provide the most protection. Don't have time for that? We didn't think so. Daily monitoring is part of ITFirewall. We'll send you regular reports and alert you if there is suspicious activity.

Internet Diet for Increased Productivity

Social media and streaming video can cost you dearly, both in lost productivity and by slowing down your entire network. Put your practice on an internet diet by regulating access to certain websites.

business class wifi

Wireless Subscription

No Hardware To Buy

With our WiFi as a Service package, there is no hardware to purchase. We setup wireless networks and manage them for you. .

VIP, Staff, and Guest Networks

Give your VIP's all the speed they need, and point guests to your Patient Portal as soon as they connect to WiFi.

Support When You Need It

We'll support your wireless units. If one were to ever fail, we'll replace it. After all, you're paying for a service, not for hardware.

Hosted Email with protection

Encrypted Email

All The Features You Expect

Email, Calendar & Contacts, with Anti-Virus and Anti-Spam Protection.

PLUS The #1 Feature For Healthcare

There's no question that email is the fastest means of business to business communication, but standard email is not secure for sending Protected Health Information (PHI).

And It's Simple and Automatic

Never worry that your staff will cut corners and send patient notes through regular email. Our system scans every message. If any Protected Health Information (PHI) is in the email it will automatically be encrypted so you can stay compliant with HIPAA Regulations.

I'm Interested!

The Solutions Team, Inc
P.O. Box 5036
Brandon, MS 39047

Corporate
Phone: (601) 933-1118
Toll-Free: 877-226-9478 
Fax: (601) 829-1511 

Email: info@mysolutionsteam.com 

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