Southern Eye Specialists
(SES) is a state-of-the-art
offering medical and
surgical eye care to patients
of all ages. SES specializes
in the long-term care of
patients with glaucoma,
and cataracts. SES also
disorders and other
systemic medical conditions
caused by hypertension –
as well as eye infections,
ocular allergies, dry eyes
and eye injuries. The
practice, consisting of
Dr. Andrew Dannemann
and his staff, serves the
Wiregrass and Panama
City, Florida area.
SES was experiencing a host of performance related issues caused by their legacy
IT system and vendor. A major concern for the practice was the continued difficulty
integrating and adding/upgrading vital solutions to their system.
Additionally, SES felt the level of IT support they were receiving from their vendor
was insufficient in terms of meeting the day-to-day needs of the practice.
The Solutions Team proposed its IT Live (Hosted EMR) solution as a more cost
effective alternative to regularly paying for hardware additions/upgrades or
replacing their dated IT system entirely.
The solution has drastically improved the overall performance of Southern Eye
Specialists’ system and eliminated all issues. Additionally, SES is saving money on
hardware upgrades/replacement, while reducing recurring monthly hosting
fees - and receiving a higher, more responsive level of IT support in the process.
Southern Eye Case Study